Returns and Exchanges

 

All prints are made to order especially for you. Should you decide to return your purchase for any reason, you may do so within 10 business days of receiving your order for a refund, exchange or credit, less the cost of shipping and handling and a $10 restocking fee. Please contact us for a return authorization code if one is needed.

If you received an incorrect order or the item is damaged, shipping will credited.

Items must be packed in the original box with the original packaging materials as damaged returns will not be honored. All returns must be shipped insured to the following address:

Janine Memon Dietz C/O Country Mom City Mom
2 Samantha Lane
Califon, NJ
Ref: # Return Authorization Code

All of our prints are carefully inspected and sent to you with adequate packaging materials. Please file a claim directly to the shipper if any visible damage to the package results in damage to the product within 24 hours of receipt. No claims for damage will be accepted without a claim confirmation number issued by the shipper. It is the purchaser’s responsibility to keep all packaging materials and boxes for inspection by the shipper. Upon notification that an inspection has been performed, we will immediately replace the merchandise at no additional cost.